Privacy Policy
Effective Date: August 1, 2026
Company: Prymex ("Prymex," "we," "us," or "our")
This Privacy Policy explains how Prymex collects, uses, discloses, and protects information when you visit or make a purchase from https://prymexresearch.com (the "Site").
1. Information We Collect
Information you provide directly:
Name, email address, phone number, shipping and billing address
Payment information (processed by our third-party payment processor — see Section 4)
Account credentials, if applicable
Communications you send us (support requests, emails)
Any research-affiliation or attestation information provided at checkout
Information collected automatically:
IP address, browser type, device information
Pages visited, time on site, referring URLs (via cookies and analytics tools)
2. How We Use Information
We use collected information to:
Process and fulfill orders
Verify eligibility to purchase (age, attestation of research use)
Communicate with you about orders, policies, or support inquiries
Improve the Site and our product offerings
Comply with legal obligations, including recordkeeping related to sales
3. Cookies and Tracking
We use cookies and similar technologies to operate the Site and analyze usage. You may disable cookies in your browser settings, though this may affect Site functionality.
4. Third-Party Service Providers
We share information with third parties only as necessary to operate our business, including:
Payment processors, to complete transactions securely
Shipping carriers, to fulfill and track orders
Analytics providers, to understand Site usage
Third-party testing labs, where relevant to order fulfillment (e.g., COA provision)
We do not sell your personal information to third parties for their independent marketing use.
5. Data Retention
We retain personal and order information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your state of residence, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at the information below.
8. Children's Privacy
The Site is not directed to individuals under 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision.
LEGAL